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Holiday Income

Friday, December 14th, 2012

Holiday Income? UH… YES, PLEASE!

By Angie Patrick

Massage Warehouse – Spa supplies and equipment provider

Would anyone say, “ No, Thank You!” ?

It is difficult for me to imagine a time these days when anyone would turn down making additional income. During a time when many Americans are making a list and checking it twice, most of us are plotting presents for friends, colleagues, family and friends for gift giving season which is literally just around the corner.

How can you increase your income during this season without selling yourself short? How can you realize your highest earning potential, while still finding time to be merry with friends and family? Can it be done without giving up nights and weekends? YES, it can! In this blog, I am going to give you a few hints as to how to be cure you are gaining as much revenue as possible from other, main-stream- retailers marketing. They have planted the seeds in the minds of the nation; let’s learn how we can harvest the crops.

You cannot turn on the TV without Holiday specials from every corner of retail being blasted on your flat screen. Additionally, banners and pop ups are busily sharing with you news of Door-Busters and Holiday sprints to save money on gifts. How can you use this marketing to your own advantage? Well, it isn’t as hard as you may think! Retailers already have the population in a lather preparing for gift giving season. They start this just after Halloween now, and it is constant until January! If consumers are being plied with this message in every commercial, every store window, every social media banner, every radio ad, and every print publication, then this message is pretty well conveyed. Take your marketing dollars and instead of stressing them out, let your marketing be the answer to holiday stress.

1) Consider Gift Certificates this year! This is money now for work later. Additionally, this is a wonderful opportunity to incentivise your current clients to give the gift of massage! No one, ( and I mean NO-ONE) likes long lines, shopping at 6 am for a deal, spending hard earned on items the recipient may or may not like, crowded lot parking, and buyer’s remorse from buying out of desperation when you cannot find the perfect gift.…If we were to poll, I am confident that the majority of respondents would opt for simpler shopping, less crowds, and items that truly fit the user without worry of incorrect sizes, or taste.

This is where the Gift Certificate comes in. Not only is it an incredibly thoughtful gift, but it is absolutely an endorsement of your skills from your existing client base, provided to those they feel closest to! In the history of marketing, no better accolade can be bestowed upon a business than to be referred to a friend, family member of colleague. Nothing says, “YOU’VE GOTTA TRY THIS, IT’S AMAZING!” like a gift certificate.

Someone thought enough of your skills to not only recommend, but SUPPLY another person with the means to experience your treatment with no strings attached! This is a tremendous vote of confidence in your abilities, and very likely the most compelling bit of marketing out there about your business.

Put these on display in your work space, and also suggest them to clients both in person and on the phone. If you have a client list, < and really, why wouldn’t you? > it makes sense to call and touch base during the Holidays. This will provide you opportunity to do two important things:

a) Provide personalized contact with your clients and remind them you are available for them. Check in and wish them well, and let them know you are looking forward to their next visit.

b) You can also inform them you are selling gift certificates providing the gift of Relaxation and Pain Management, and would like to know if they had anyone on their list they would like to provide this gift. As an added value, offer to mail the certificate with a personalized note in the words of the client along with a holiday card. This is the ULTIMATE time saver for the client, and will allow you to continue to build your prospect lists!

2) Offer up-sell opportunities to your clients during this time of year to provide convenience for your client, as well as additional income for you. This can come in a number of ways; you can offer gift items such as candles, bath salts, scrubs, essential oils, analgesics and more. These, when placed in a well lit, easy to peruse display can provide added income for potentially everyone who visits you this season. Creating pre-made gift baskets with these items in it can be a life saver for a client who has a gift to buy, but has no idea what the recipient needs. EVERYONE needs to unwind! Create gifts and baskets that convey that message.

3) Offer some seasonal treatments your clients may be interested in. Perhaps a peppermint foot scrub at the end of a treatment, or perhaps you can offer a Hot Chocolate Sugar Scrub Exfoliation for the Holidays, Mother’s Day, Valentines, or any other Holiday where women are involved. < women adore chocolate> Be sure your male clientele know you offer these seasonal treatments, because it will make buying a gift certificate even more attractive when they can give the gift of a “Chocolate Indulgence Exfoliation and Massage”. Here I used chocolate as the hook, but be creative! Find and create your own protocols and name them something catchy or interesting. Share this in person, on the phone, and in social media outlets. Put signage in you location announcing these seasonal treatments , a description of the services and their pricing. This is a silent salesman for you, and takes the pressure off of you to offer it to clients. You can simply say,” We are running some interesting Seasonal Treatments this time of year, please feel free to ask about any of them if you would like to try one today. These are also available for Gift Certificates as well.” The client will read, and will ask you questions if they have them or have interest.

Since main-stream-retail has already set the stage for Holiday gift giving, you can certainly pick up the ball and be a hero to those clients in the gift giving frame of mind. Provide them some no stress solutions in a safe and trusted environment, celebrating and sharing the gift they give themselves, and can now share with others; The gift of Wellness!
Happy Holidays!View more of Angie Patrick’s articles at Massage Today.

Business Building Blocks

Friday, May 11th, 2012

Business Building Blocks

By Angie Patrick

Massage Warehouse – Massage equipment and products provider

Defining Change and Learning to Understand Why People Fear It

My cousin used to say, “change is change” and I thought it was one of the strangest things a person could say. Well, of course change means change. I mean, what else could it mean? But what exactly is change? How do you define it? How do you quantify it? How do you even begin to endeavor upon making a change if it is such an esoteric term? Why do people fear it so much? Why is it so hard to do? Why are we so resistant to change?

According to Merriam-Webster, change can be defined as the following:

A. To make different in some particular.

B. To give a different position, course, or direction to.

C. To make a shift from one to another.

D. To undergo transformation, transition, or substitution.

So, none of the definitions listed above say to maim, mutilate, slay or dismember. They do not suggest the end of life as we know it or the approach of the apocalypse. It simply means something is about to become something other than that in which we have become accustomed. This can be for the worse or for the better, but at the center of any change is either action or inaction. The outcome of change often depends on the person, business or entity’s intentions and motivations, so clarity of the reasons for change can remove many of the inherent fears we all feel when we hear the word change.

In business, I can say with a very high level of acuity that I have been the catalyst for, as well as the recipient of, change. Change can mean positive outcomes when you are trying to do all the right things for all the right reasons. When you know you need to make a change for the better for your massage practice, you set about making those changes by educating yourself on what your next steps should be. That may mean hiring a consultant to provide direction, or even accomplishing tasks yourself to get the ball moving. It might mean taking a class or two to gain specific knowledge in a new massage technique or protocol so you can impact change in your own practice. It might even mean taking a hard and honest look at your business, where you are in your personal growth, and look at the most difficult thing to change: YOU. Sometimes, our fear of the unknown can cause paralysis in our business because we become so comfortable in our cocoons we resist the driving urge to spread our wings. To do this means a transformation must take place, and sometimes this transformation can be scary. But also, the transformation can be cathartic.

Sometimes, you simply need to break out of old thought patterns that can contain your creativity and entrepreneurial spirit. The excuse, “this is always how we have done it,” does not mean, “this is a new way to do it,” is a bad thing. Opening your mind to possibilities is a huge harbinger of positive outcomes. Thinking outside your comfort zone can make you stretch to meet your desired goals. Get out of your own way; step out of the fear box and into a world of potential. It really has to begin with your own thoughts and perceptions, because no change will ever be positive in your mind if you will not open up long enough to examine the possibilities.

This is true of changes that are business related, but also personal in nature. I have personally embarked on a mission to change myself and my health. This is not an easy thing to do, because old habits die hard. Eating balanced meals and exercising has never been my forte, and now it is becoming my norm. It is a change I made with will coming from deep inside and with great determination. My goal is simple, be healthy, reduce my stress levels and lose this weight that has plagued me my whole life. It is slow going, but it IS going. And I am thankful I recognized this need for change before it was too late.

In your world, you may have concerns about where you work, what you do, who you do it with and where you are headed. Change means many things to many people. And it happens all around us every day. The world is in a constant state of flux, and changes with each moment that passes. It happens because someone is brave enough to do that which has never been done before. Someone has found a need and strives to fill it. Technology finds a faster more user friendly interface and rolls it out to the masses. It is a constant, and it requires a first step.

As we hear the “economic experts” say we are emerging from the past few years of downturn in our economy, I have to stop and think what would make these changes? In the housing market, it is because people need a place to live, and are beginning to simply step out and invest again. In sales, people are beginning to feel more confident, albeit ever so slightly, and are willing to turn loose a dollar while watching the bottom line. So in essence, people are making these changes, one by one, stepping out and testing the waters. This is seen as positive growth and momentum by the experts. It took a shift in mindset, and a bit of bravery, but it is happening all around us.

Ultimately, change is up to you. If you do not like where you are, move. If you do not like what you are doing, do something different. If you do not like what you see, speak out. If you want to grow your business or even within yourself, you have to take the first steps. Toughen up, cupcake and be brave! No one said change was easy, but anything worth having is worth working for. If you desire it, it is worth the effort. Don’t settle for “what is” at the expense and forfeiture of what “might be.” Be open, be honest, and most of all, be true to your own self worth. You are the only one who can better yourself and your circumstances. I promise, you are worth it. View more of Angie Patrick’s articles at Massage Today.

Raw Material Costs on the Rise for the Massage and Spa Industry

Tuesday, April 26th, 2011

Raw Material Costs on the Rise

April 21, 2011

By Angie Patrick

Some might say, “So What, Angie? I am not a manufacturer, this will not impact me!”

Ahhh,… not so! It impacts everyone, even in places you weren’t expecting! Let me share with you a quick snapshot of some of the manufacturing landscape and how it might impact your bottom line.

Raw materials are the components purchased from all over the globe that enable manufacturers to create and produce the items we use everyday. It is a delicate balance that industry strikes when it comes to manufacturing goods while remaining competitively priced for the finished goods. In the last quarter, there have been some tell tale signs that some of the items commonly used in the Massage industry may become a bit more pricey, or worse yet, unavailable entirely. This can impact you and your practice in a few ways. Below are a couple of things you may begin to see in the marketplace.

The Argentinean Jojoba crops, which are a significant percentage of the world jojoba crops, were damaged by frost this year. Ordinarily, one might expect the plants to bounce back and thrive, albeit a bit later than usual. Unfortunately for us, the frost hit at a crucial time in the growth cycle of the plant, damaging it at the seed pod level. Once they sustained freeze damage, many of the soon-to-be-plants died. This loss was unrecoverable, and thus the price for Raw Jojoba Oil has skyrocketed. This has been reported to be a temporary situation, but it can likely impact product production nationwide.

Many massage lubricants depend on Jojoba, as it is a magnificent product for the skin, and a go-to ingredient for formulators. You may begin to see some goods temporarily discontinued, and for those remaining on the market, you could in fact see a slight price increase. This is the nature of business when you manufacture goods and depend on crops for your raw ingredients. My advice, buy jojoba now, especially if you love to use pure jojoba oil. Given the shelf life is years and years as long as it is stored properly, it is a good buy that will keep well.

Mother Nature impacts us in many ways and it extends to the world cotton supply as well. The cost of cottonhas been on a steady increase over the last three years, varying from $.40 cents per pound to over $1.89 for completely raw goods. How does this impact the Massage and Spa industry? ALL OVER! From the spa slippers, to the robes, towels, hand cloths, and above all, Massage Sheets! These items are all pricier now than ever before to manufacture, and I have watched the market creep up slowly in terms of price to the end user.

One market that we may potentially see increase in the coming quarters may be foam production. With the unrest in the Middle East, and oil prices moving the full gamut to even exceed $5.00 per gallon some experts predict, we can almost assuredly expect the costs of foam to rise. This is in portable massage tables, massage bolsters, massage chairs, massage stools, and more. A great alternative may be soy foam in some applications, thus reducing the dependency on petroleum as a raw product.

Which brings us to oil… Oil is fluctuating at the time of this post by 2-3 dollars a gallon day by day. This means increased prices for gasoline which impacts a mobile therapist in obvious ways, as your costs for fuel to run your business is going up. But it also impacts your shipping costs for anything your purchase as well. From the grocery store, to the big-box retailers, everyone is sustaining rising shipping costs. No one is immune to this cost increase, with added fuel surcharges being assessed with each shipment of goods to distribution centers and retail outlets, it is a cost that will in many cases be felt by the end user. With this in mind, you can save some money by planning your purchases biweekly and in greater bulk. This can reduce the usage of fuel, and the need for repeated deliveries.

The world is a series of interconnected happenings that singly may not seem to Amount to a hill of beans, but when you dig into the far reaching implications as well as examine how these implications could impact you personally, you begin to see the world as it is…A living and breathing thing we all depend on in ways we may never have even considered before.

Find more articles by Angie Patrick at Massage Today.

Oakworks Alliance Portable Massage Tables

Thursday, September 16th, 2010

Massage Warehouse proudly carries Oakworks alliance portable massage tables. If you are looking for a wood portable massage table then the Alliance Oakworks table is for you. The Oakworks Alliance portable wood table is the most versatile wood portable table on the market today. This table is perfect for any massage therapist with a need to perform any of today’s most popular treatments such as esthetics, spa treatments and massage. The search for a good massage table can be exhausting, but these tables are top notch and there is nothing bad you can say about them. They may however be a little bit more expensive than other portable massage tables you may find, but remember, you get what you pay for.

How about an aluminum portable massage table? The Oakworks Alliance aluminum portable massage table is a lightweight table that offers exceptional strength, unbeatable client access, and positioning accuracy. This table is perfect for any of today’s most popular treatments in the spa, medi-spa, and massage fields. This table is great with it ability to adjust with ease allowing 6 positions. If you are looking for stationary table or any other Oakworks massage table, browse through our site and you’ll be sure to find what you’re looking for with Massage Warehouse’s large selection of massage equipment, supplies and more.

The Hidden Costs of Purchasing Massage Tables

Sunday, August 1st, 2010

There is an inclination among massage therapists, both experienced and inexperienced, to purchase inexpensive equipment. The reflex to save money on the spot is natural, but can cost you dearly in the end.

Too often, with cheap massage tables, you get what you pay for. To avoid the hidden costs of tables, here are some issues to think about to ensure that you get the right table to maximize your practice. After all, aside from one’s hands and training, the table is the single most important tool upon which the practitioner’s whole livelihood hangs.

Table Use

When purchasing a table, the first question to ask is, “What purpose will the table serve?” Will the table be used only for massages? If so, what type? Or will the table be used to offer other services, as well? If so, you’ll want to consider a table with features that support each modality and functionality, such as padding, height adjustability, even a backrest. A less expensive table that is not as accommodating can cause you to incur greater costs, since an unequipped table cannot perform all the functions you will need. The wrong table will create a poor experience for your client and put undue strain on your key business investment – your body. If your table cannot accommodate your usage needs, you will have to purchase a second table, which will add an additional unplanned expense to your practice.

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