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Business Building Blocks

Friday, May 11th, 2012

Business Building Blocks

By Angie Patrick

Massage Warehouse – Massage equipment and products provider

Defining Change and Learning to Understand Why People Fear It

My cousin used to say, “change is change” and I thought it was one of the strangest things a person could say. Well, of course change means change. I mean, what else could it mean? But what exactly is change? How do you define it? How do you quantify it? How do you even begin to endeavor upon making a change if it is such an esoteric term? Why do people fear it so much? Why is it so hard to do? Why are we so resistant to change?

According to Merriam-Webster, change can be defined as the following:

A. To make different in some particular.

B. To give a different position, course, or direction to.

C. To make a shift from one to another.

D. To undergo transformation, transition, or substitution.

So, none of the definitions listed above say to maim, mutilate, slay or dismember. They do not suggest the end of life as we know it or the approach of the apocalypse. It simply means something is about to become something other than that in which we have become accustomed. This can be for the worse or for the better, but at the center of any change is either action or inaction. The outcome of change often depends on the person, business or entity’s intentions and motivations, so clarity of the reasons for change can remove many of the inherent fears we all feel when we hear the word change.

In business, I can say with a very high level of acuity that I have been the catalyst for, as well as the recipient of, change. Change can mean positive outcomes when you are trying to do all the right things for all the right reasons. When you know you need to make a change for the better for your massage practice, you set about making those changes by educating yourself on what your next steps should be. That may mean hiring a consultant to provide direction, or even accomplishing tasks yourself to get the ball moving. It might mean taking a class or two to gain specific knowledge in a new massage technique or protocol so you can impact change in your own practice. It might even mean taking a hard and honest look at your business, where you are in your personal growth, and look at the most difficult thing to change: YOU. Sometimes, our fear of the unknown can cause paralysis in our business because we become so comfortable in our cocoons we resist the driving urge to spread our wings. To do this means a transformation must take place, and sometimes this transformation can be scary. But also, the transformation can be cathartic.

Sometimes, you simply need to break out of old thought patterns that can contain your creativity and entrepreneurial spirit. The excuse, “this is always how we have done it,” does not mean, “this is a new way to do it,” is a bad thing. Opening your mind to possibilities is a huge harbinger of positive outcomes. Thinking outside your comfort zone can make you stretch to meet your desired goals. Get out of your own way; step out of the fear box and into a world of potential. It really has to begin with your own thoughts and perceptions, because no change will ever be positive in your mind if you will not open up long enough to examine the possibilities.

This is true of changes that are business related, but also personal in nature. I have personally embarked on a mission to change myself and my health. This is not an easy thing to do, because old habits die hard. Eating balanced meals and exercising has never been my forte, and now it is becoming my norm. It is a change I made with will coming from deep inside and with great determination. My goal is simple, be healthy, reduce my stress levels and lose this weight that has plagued me my whole life. It is slow going, but it IS going. And I am thankful I recognized this need for change before it was too late.

In your world, you may have concerns about where you work, what you do, who you do it with and where you are headed. Change means many things to many people. And it happens all around us every day. The world is in a constant state of flux, and changes with each moment that passes. It happens because someone is brave enough to do that which has never been done before. Someone has found a need and strives to fill it. Technology finds a faster more user friendly interface and rolls it out to the masses. It is a constant, and it requires a first step.

As we hear the “economic experts” say we are emerging from the past few years of downturn in our economy, I have to stop and think what would make these changes? In the housing market, it is because people need a place to live, and are beginning to simply step out and invest again. In sales, people are beginning to feel more confident, albeit ever so slightly, and are willing to turn loose a dollar while watching the bottom line. So in essence, people are making these changes, one by one, stepping out and testing the waters. This is seen as positive growth and momentum by the experts. It took a shift in mindset, and a bit of bravery, but it is happening all around us.

Ultimately, change is up to you. If you do not like where you are, move. If you do not like what you are doing, do something different. If you do not like what you see, speak out. If you want to grow your business or even within yourself, you have to take the first steps. Toughen up, cupcake and be brave! No one said change was easy, but anything worth having is worth working for. If you desire it, it is worth the effort. Don’t settle for “what is” at the expense and forfeiture of what “might be.” Be open, be honest, and most of all, be true to your own self worth. You are the only one who can better yourself and your circumstances. I promise, you are worth it. View more of Angie Patrick’s articles at Massage Today.

Which is Right for You? Entrepreneur or Employee?

Thursday, April 5th, 2012

Entrepreneur or Employee? Which is Right for You?

By Angie Patrick

There is no denying the massage and wellness industry is here to stay. People are becoming far more proactive with their health care and are looking to alternatives to heavy medications and a costly doctor visit.

Recognizing there is opportunity for those who choose to chase it, there are many ways you can be involved in the massage health care field. You can be your own boss and open your own practice, you can contract your services to other entities, or you can become an employee. Let’s discuss these opportunities and I want to offer you some points to ponder as you are making your decisions regarding how you will proceed in your career.

While I am cognizant and wholly recognize and respect that those who choose to enter the massage field are compassionate, giving, kind and generous, I am also here to tell you that you must be able to make a living in order for you to be all these things while utilizing the education you have paid to obtain. I know many therapists who feel somewhat guilty for having to even charge for a massage and then hugely undervalue their services as a result. This makes making ends meet much harder than it should be. While I applaud this giving nature, and I certainly do not knock this in any way, (as heaven KNOWS the world could use more people with a giving heart) I would say this type of individual may not make the best entrepreneur. Being an entrepreneur means building a business to make a profit. If you find you feel a twinge of guilt to charge the appropriate and customary rates to provide your skills, you might want to look at becoming an employee.

Entrepreneur or Employee Entrepreneurship means being competitive. Do not get me wrong, I do not consider being competitive a bad thing in the least! (I have been known to be quite competitive and it is part of my nature.) Nor do I consider it a bad thing to wish to provide your skills free or nearly free of charge. (I have also been known to do that on occasion as well.) What I am saying is it takes a specific mind set to build a prosperous and profitable practice. You must be willing to take chances, to take charge, to stand fast on your pricing, to manage your marketing, your brand, your retail, your facility, your overhead, your ordering of supply, your capital expenditures for equipment, and your own book keeping to name just a few of the responsibilities of owning a thriving business. Many are satisfied with making only what is needed to survive, while others feel the drive to build a bigger, better more “bionic” practice that can support them in a bit grander fashion. Neither is a bad decision, but being honest with yourself about the inner desires you have, as well as the skill set you have is paramount to your success in either direction.

As an employee, you have the luxury of not having to order your own products, you often have benefits and you can usually count on a pretty regular paycheck. This is less risky and can allow you to do that which you love while not having to work at the actual upkeep of a business. You come in, you do your thing, you complete your side work and you go home. You can leave it and not think about it again until you go back to work. For many, this is a blessing. I have to say I can certainly see the appeal of being an employee, especially from a personal time perspective. An entrepreneur rarely has the opportunity to “clock out” and not think about their business. It is always on their mind, and they are constantly vigilant for any opportunity they might find to increase traffic and support more clients. Rarely are they ever “off the clock.” The actual time performing massage is just the tip of the iceberg for the entrepreneur, while for an employee it is the crux of the job, with little or no additional responsibility for operational expenses or further financial risk. Depending on how your personality is wired, both might have appeal.

For those who see both sides of the coin as appealing and would really prefer to have a little bit of both worlds, I might suggest becoming a contract employee. Being a contract employee is really being your own boss, as you will regulate the hours you work, the facilities you will work within, and the number of clients you see daily. You may or may not have to provide your own equipment or supply, as those needs can change with the contracts in which you enter. You are responsible for your own taxes and reporting, but you get many perks from an earnings perspective that you can use at tax time. These should be discussed with your tax professional for greater clarity, but it is certainly something to entertain when you are deciding to become a contract employee. This can be a rewarding and positive way to enter into the field, but it is not without risk.

An example of a contractor relationship would be that of a chiropractic office that works closely with an independent therapist, sometimes even leasing them space within the facility, and paying them per client. Depending on the agreement with the doctor, you may receive all or only a portion of the charges to the client. You should be skilled at negotiation and not be afraid to ask for what you want. Contract employment is not for the timid, and you are your own best advocate. Without the ability to negotiate in the contractual relationship, you can often find yourself with the fuzzy end of the lollipop at the end of the day, working and making little for your efforts. Savvy relational skills are a must for a contractor.

Just as it is with the world around us, it takes all kinds of people to make a community. No way is better or more glamorous than another; it is simply a different means to the same end. We do not enter this field without the desire to help others. This is really the ultimate goal. How you go about finding your niche in this growing marketplace is really up to you. You need not choose only one option. As a matter of fact, I encourage you to try each of them on for size and see where you feel the most comfy. At the end of the day, you have to pay your bills and you need to be sure you are doing something that makes you happy. Find your happy spot and dig in. You can have it your own unique way, and never let anyone tell you otherwise.  View more of Angie Patrick’s articles at Massage Today.

Massage Warehouse – Massage products and equipment provider

10 Tips For Spring Cleaning Your Massage Practice

Monday, March 28th, 2011

Look Out, It’s Time to Clean House!
By Angie Patrick

Maybe I am channeling my inner Martha Stewart, or maybe I am just inspired since I saw some semi-icky stuff during a massage recently, but I believe we can all use a checklist to make sure our business, practice, massage room and equipment are up to par and ready for Spring. Here are a few things you can do to help get ready and be out with the old winter grunge and in with the fresh spring air!

1: I know it is hard to remember that people on a massage table can see under your counters or under your side tables…The fact is, this perspective on your practice is often overlooked by massage therapists and employees. You would not believe some of the yuk that can accrue under there like dust bunnies with fangs, cobwebs that look like they were made by a tarantula, and bits of paper and candy wrappers that have missed the broom a few times because they are “JUST” out of reach.

If your client returns week after week, and sees this kind of thing going unchecked, they “MAY” have the impression the entire facility isn’t clean. While it may not be true, does that really matter if the client does not return? Will it help if they tell five people they know your massage practice is dirty? Nope….! So take a moment, get on your massage table, face up, side lying, and face down. What do you see? If you see UNDER SOMETHING, be sure to keep it CLEAN!

2: Check Expiration Dates on all things that can expire. Be sure to check your retail shelves as well as your back bar for anything that may be going out soon. If you have something about to expire, run a special or sale on a treatment requiring that product. If your pale of sugar scrub has a bit left in it, but expires in 2 months, then run a special on sugar scrubs to be sure you get the most for your money!

3: Linen Inspection. “Oh Angie, lighten up… My sheets are FINE! “ Hmmm…..I would not be so hasty! When was the last time you put your massage sheets on a table and got between them? Are they pilling, do they smell or feel scratchy? Are they frayed in any way? Is there an oil stain you have simply stopped seeing, but fresh eyes could pick out in a lineup? Check these things out! Massage sheets are not meant to last forever. In fact, we are in one of the only professions that can really consider sheets a disposable. So take a moment to go through your linens, make sure they smell fresh and are unstained, and are in good working order. Replace sets that have passed their prime. < C’mon, do the math…… let’s say 20 bucks a set, divided by a client a day for two years? Yeah, it’s time to retire them or re purpose them! They have provided you great value!>

Read more at Massage Today.

NRG Face Rest Base

Friday, December 17th, 2010

The NRG Face Rest Base is made of a durable yet lightweight plastic and is made to fit the NRG Chi and NRG Karma massage tables. It may also fit other massage table brands with an 8” on center end plate, including EarthLite Brand tables. The NRG Face Rest Base is not sold with a cushion; however the EarthLite Standard Foam Crescent Cushion can be purchased separately to be used with this base.

What do I do if my face rest base will not lock into place?

To securely lock the face rest base, apply pressure with the palm of your hand to the bolt on the left side of the base. While holding the left side tightly, turn the lever until it becomes tight and lock it. When locking it into place, it will feel like it is going to break or like you are forcing it, but it will not break.

How do I fix the Velcro strips if they’re not staying attached to the plastic?

Use a scraper or adhesive remover to remove the old glue. Then use an adhesive to reapply the Velcro strips. You may also replace the existing Velcro with heavy duty Velcro.

NRG Face Rest Base

Best Massage Warehouse

Thursday, September 2nd, 2010

The Best Massage Warehouse in the country can be found right here at MassageWarehouse.com. Whether you are looking for a massage table or massage chair including portable tables and portable chairs, you’ve found the best massage supplier in the country. We also stock several other massage supplies and equipment at unbeatable prices. If you are looking for massage oils, massage creams, massage gels, massage lotions or any other treatment supplies, we got you covered.

Several Massage Therapists around the country can and will tell you that we are the best massage supplier they have dealt with and evidence can be seen on our Facebook page where practitioners are constantly letting us know how much they love our products, customer service and timely shipping. We carry several brands in one spot to make your online shopping as easy as possible for you including Biofreeze, Betty Dain, Bon Vital, Keyano, Oakworks, Earthlite, Soothing Touch and many more! So Stop by and see what the best massage products supplier has to offer you.